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How early does Elegance Transportation require a reservation to be made?
While we will do everything we can to accommodate guests with short notice, we encourage people to make their transportation reservation just as soon as find their itinerary. Although our reservations can be made 24 hours a day 7 days a week, please allow us at least 48 hours prior to your arrival for on-line reservations. If you are arriving to Orlando within 48 hours, please call us directly at 1-866-884-4567 or 407-529-7031
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How and where do we find our driver when we arrive at Orlando International Airport?
Your driver will Meet & greet you at the baggage claim area at Orlando International Airport with your name on a sign. If you do not see you driver, do not panic! Just give us a call at 1-866-884-4567 or 321-689-8833 and we’ll locate them for you.
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Can we request car seat or booster? What is the charge if any?
Yes you can request car seats and boosters. They are free when you ride with Elegance Transportation.
When to use a car seat?
Car seats are used for children who weigh from 10 kg (22 lb.) until 18 kg(40 lb.), generally from about age 1 to 4 1/2 years.
When to use a booster seat?
Booster seats are used for children who weigh 18 kg (40 lb.) or more
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Does Elegance Transportation allow a quick stop on the way to Disney and Universal area resorts?
Yes, Elegance Transportation allows a complimentary 30 min grocery stop for all round trip reservations as long as a request is made at the time of the reservation (Not valid for limousines).
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When do we pay for our transportation?
When you reach your destination, you can pay your driver the round trip fare. Payments can be made through cash, credit cards or traveler’s check ( No personal Checks). The driver then will issue you a receipt.
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What is the procedure to confirm our return pick up from resort back to the airport?
Your return schedule is based on the information you provided us when you made reservation and is made before you actually get to Orlando. The driver who brings you to your resort will then attempt to confirm it with you should you choose to decide. If you are unable to decide at that time or wish to change the pre-arranged time, you can call us any time at 1-866-884-4567 or 407-529-7031.
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Does Elegance Transportation provide transportation service to other attractions such as Universal Studios, Sea World, Kennedy Space Center, Busch Gardens and other destinations?
Yes, Elegance Transportation is a complete transportation's service company. We provide transportation to anywhere our guests wish to go.
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We have multi-family members coming from different parts of the country and arriving on the same day, but at a different time. We wish to ride together to Disney. How can we arrange this with Elegance Transportation
If the time spread between flights are not too far apart and you do not mind waiting for your other family. All you need to do when filling out our reservation form is to provide us with name and flight information of the flight that’s arriving the latest and instruct your other family members who are arriving early to meet up with you and your driver at the baggage claim area.
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